Shipping & Returns

Shipping Policy

Shipping and stock levels.

We aim to get all orders processed the same day or the day after we receive them, orders sent via Royal mail will take a further day to be collected or delivered to the post office, orders sent via DHL are usually collected the same day we processes the order.

Please allow 4-5 workings for Royal mail shipments, and 2-3 working days for DHL shipments.

We make every effort to make sure the website reflects our stock level but occasionally we'll miss items.

The postage times above are only for orders where all items are in stock. If we have made a mistake with our stock level we will notify you immediately.

Tracking info will be available on every order after shipping is booked.

Overseas Orders

We currently do not ship overseas but we are working to make this possible. This Includes Zone E (Ireland) shown in map below

UK Order Prices

Currently we are only able to ship to zones A, B, C & D shown in the map opposite, the prices are as shown.

Royal mail parcels please allow 4-5 days.

DHL Next day parcels please allow 2-3 days.

Royal mail tracked:

up to 2kg: £5

5kg-10kg: £8.50

10kg-20kg: £12

DHL Next day delivery and for very large or very heavy items, £20

Return & Exchange Policy

Returns

We hope that you are happy with your order, however, there may be times where you wish to return an item. We ask that you return items unused and with their original packaging. All returns should include a note stating the reason for the return and the order number. Please retain the proof of postage until we have confirmed receipt of the returned items. We recommend sending by a recorded postage. Refunds will be processed by the original payment method. If you paid on card, it can take up to 7 days to appear back in your account, if you've simply changed your mind, you have 30 days from the date of purchase to return your item(s) for a refund a restocking fee may apply. Customers are responsible for return shipping costs where items are supplied correctly.

Supply errors

We ask that customers report supply errors as soon as possible after delivery. We reserve the right to decline issues reported beyond 6 months of the purchase date. Please check your order thoroughly on receipt. Where goods are supplied in error, or arrive damaged, we will cover all shipping costs and exchange or refund in full. We reserve the right to charge a restocking fee for items that are returned in poor condition or outside of the accepted time period.

Electrical Items

Please note that when fitting electrical parts these can be damaged by the same faulty electrical system that caused the initial failure and in such circumstances these parts cannot be returned for a refund

Fitting Issues

Where customers experience issues fitting parts to their vehicle, we will always endeavour to thoroughly investigate and rectify where possible. We will first try to ascertain that you have purchased for the correct model of bike and that no modifications have been made. We cannot be held liable for issues fitting standard parts to non-standard vehicles.